Business Security System Monitoring For Nashville Area
Count on A.C.E. Technologies' Central Security Monitoring Station for ultra-reliable security dispatching and related services, whether you're securing a new facility or converting existing locations. Our experienced, fully trained operators are available 24 hours a day, seven days a week for our customers. Our quality central business security monitoring systems will improve response and reaction times for any incident.
We offer extensive business security monitoring services tailored to the retail industry in Middle Tennessee. These include:
- Police, Fire and Ambulance Notification
- Opening and Closing Signals (by users)
- Service Reports
- Runner Response
- 2-Way Voice
- Scheduled Test Signals
Here are a few benefits of an A.C.E. Technologies Central Station Monitoring System:
FIRST TRUE NATIONAL NETWORK
A.C.E. Technologies clients count on us for gold-standard technology solutions that truly benefit them. For example, CMS was the first monitoring company with a true national network of four monitoring centers, operating UL Listed facilities in Florida, New Jersey, Minnesota and California. By operating four centers, we can focus on regional service while benefitting from an unparalleled national infrastructure. It also allows us to build a circle of redundancy among all of the centers. Our alarm traffic balancing capabilities allow for signal activity to be routed to or handled in multiple locations in case of a natural disaster or weather related event.
HOT REDUNDANCY FOR RELIABILITY
A.C.E. Technologies' customers benefit directly from our hot redundancy application that allows multiple servers at a single facility to communicate in real-time, operating in sync with complete replication of data. This feature not only provides redundant layers of reliability, but it allows for efficiency in server operation. This results in greater speed and dependability.
U.L. LISTED
Each one of the four centers meets or exceeds stringent U.L. standards for burglary and fire protective signaling. Each central station and all appropriate personnel are also licensed as required by various state and local laws. Many other monitoring providers might see these standards as red tape. We see them as essential benchmarks, which we welcome and regularly surpass, to delivering the kind of service for which CMS is known.
RESPONSE TIME
We track our response time and telephone answer speed in “real time.” This allows our supervisors to react immediately and results in better service. Historically, our average response time has been less than 20 seconds! To ensure quality service to our customers, research is readily available for all alarms and responses. We rely on digital voice recordings, event activity data, caller ID tracker, and auto-dialer reports to recreate events to determine how a situation was handled.
